Unless you have made changes to your inbox configuration, you likely see three Tabs across the top of your Inbox: Primary, Social, and Promotions.
Many times, emails from lists you have subscribed to will appear in the Promotions tab. To move them to your Primary Inbox, follow these simple steps:
- Click on the tab of where the email you want to move is located. In our example, the Kristen White email is in our Promotions tab.
- Drag the email and drop it on the tab labeled “Primary”. (See Image 1 below)
- To drag and drop – use your mouse. Click the mouse on the email title and hold down the button while moving the pointer, drag it over to the Primary tab. Once the mouse is over that tab, release the mouse button.
- Once you have dropped the email Google will display a pop-up message asking if you want to do this for future messages from that email address. Be sure to click “Yes” so you will see Kristen White's emails in your Primary Inbox and will not have to repeat steps 1 and 2 for every future email.
It’s possible that you will receive emails from various Kristen White email addresses. Therefore, you may need to repeat the steps above if you are still missing important emails.